Advanced Booking Rights
The Company will publish its Class Timetables on the first day of the month, one month in advance. This will provide all Barrecore Clients with a maximum eight week view of the planned classes. Barre Freedom Members will be able to book from the first of the month, a maximum of up to eight weeks in advance; effectively enjoying up to 3 weeks preferential advanced booking rights over Non-Members. Barre Solo and Barre Eight Members will be able to book from the 15th of the month; enjoying 7 days advanced rights vs. Non-Members. Non-Members will be able to book classes for up to 5 weeks in advance, from the 23rd of the month.
Refunds, No Shows and Late Cancellations
Clients must give a minimum 12 hours cancellation notice in advance of their booked group class start time.
A full refund or class credit will be issued to the Client if the Studio receives due notice.
Barre Freedom and Barre Solo Members will be allowed one late cancellation per calendar month. Thereafter, a Late Cancellation Fee of £15 will be charged to the Client's credit/debit card. For Barre Flex, Barre Eight Members and Class Pass Clients, failing to give due notice of cancellation will result in them forfeiting one class credit. For Clients on the 30 Days Unlimited Classes package failure to give due notice will result in a Cancellation Fee of £15 being charged. There will be strictly no exceptions.
Clients who fail to turn up promptly (within 5 minutes of the start time) for the start of a class will be denied access to the class. Barre Flex and Class Pass Clients will forfeit one class credit.
Clients must give a minimum 24 hours cancellation notice in advance of their One-to-One appointment - this includes Private Barre, Personal Training and Pre and Post Natal sessions. Failure to give adequate cancellation notice or not to show up at an appointment will result in the Client forfeiting the full cost of the session or loss of an appointment credit.
I understand that I will be notified if my payment fails to authorise for any reason, and that a £10 late payment fee will apply if I do not provide a valid credit or debit card within 10 calendar days of the original rejection date.
Limitation of Liability
The Company cannot be held responsible for any particular class or private session, instructor and/or item of equipment not being available for whatever reason. The Company reserves the right to make alterations to the class timetable and appointments for private sessions, instructors and/or equipment, as well as to those ancillary facilities (e.g. showers), provided to Clients, without notice and in its absolute discretion and the Company will not be liable for any loss occasioned by such alterations except in so far as such loss is by law incapable of exclusion.